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Wordnerds Third Level UK Rail Accessibility Report

How do UK TOCs score on accessibility issues?

A new kind of insight report.

By listening to passengers on an industrial scale and using our artificial intelligence to read hundreds of thousands of social media posts, we're conducting a deep dive into rail passenger sentiment on accessibility.

It won't just tell you what’s going on in the rail sector. It tells you why.

Going beyond brand perception, it will also tell you what is unique and different about each TOC, in comparison to the rest of the market. 

This is the first report in our series of sectorial deep dives on rail. 

Sign up to get the first report in your inbox for free. 


The report features:

  • Third level insight into rail passenger sentiment on accessibility
  • Recommendations on what can be done on this topic based on what passengers are asking for
  • An overview of each organisation's performance over a six week period
  • Plus a highlight on how they did on accessibility topics