<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=437084&amp;fmt=gif">
UK Energy CX During COVID-19 study

CX during COVID-19: How did the UK's 'Big Six' energy suppliers perform?

A Summary Twitter Study Using Deep Learning, NLP and Linguistics

Using our game-changing text analysis software, we've analysed over 13K tweets said to or about the top six UK energy companies over 30 days, to uncover:

  • Which supplier outshone the rest during COVID-19
  • Who has the happiest customers?
  • What issues are affecting one supplier disproportionately?

Download the report to see what matters most to customers, and what they're really saying about their providers.


Sign up to have our next energy report launching end of Oct drop straight into your inbox.