UK Energy CX Twitter Study

How did the UK's top energy companies perform?

A Summary Twitter Study Using Deep Learning, NLP and Linguistics

With our game-changing text analysis software, we've analysed over 70K tweets mentioning the top six UK energy companies and challenger brands from 15th June to 15th October 2020 to uncover:

• Which supplier is outshining the rest?
• What problems are impacting brand sentiment most?
• What issues are affecting one supplier disproportionately?

Download the report to see what matters most to customers, and what they're really saying about their providers 👇