UK Energy CX: How did the UK's top energy companies perform June to October 2020?

A Summary Twitter Study Using Deep Learning, NLP and Linguistics

With our game-changing text analysis software, we've analysed over 70K tweets mentioning the top six UK energy companies and challenger brands from 15th June to 15th October 2020 to uncover:

• Which supplier is outshining the rest?
• What problems are impacting brand sentiment most?
• What issues are affecting one supplier disproportionately?

Featuring British Gas, Bulb, E.ON, EDF, Npower, Octopus, Ovo, Scottish Power, Shell Energy and SSE.

Download the report to see what matters most to customers, and what they're really saying about their providers 👇