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Wordnerds social media sentiment analysis report
Wordnerds sponsor World Rail Festival 2019 and 2020

A Twitter study of the UK Rail Industry

Wordnerds Report - 2019

This social insight analysis report is about how customers feel about their rail provider. We’ve taken a representative sample of tweets from every Rail Company in the UK, and established - based on the data - how their customers really feel.

Access our white paper for exclusive insights on:

  • What customers like and dislike
  • Large providers sentiment score table
  • Smaller providers sentiment score table
  • A deeper dive into TOC's individual performances



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