Automate tagging, understand drivers of satisfaction, and reduce the risk of escalations
Improve NPS, reduce complaint volumes, and understand the impact of CX decisions
Map passenger satisfaction across their journey and unearth the root cause of problems
Learn how to develop a beginning-to-end data and CX strategy for your housing association
Twice Monthly: Packed with strategies and tips to increase your impact
We'd love to hear from you! Find us, ring us, follow us:
📍 Proto, Baltic Business Quarter, Gateshead, NE8 3DF
📞 +44 (0) 191 300 9444
📧 hello@wordnerds.ai
🌐 Find us on LinkedIn