Our linguistics-first approach to the latest AI/NLP techniques, produces a SaaS platform that genuinely understands language... in all its misspelt, sarcastic, colloquial glory.
What do your customers really think about your product or service?
What are your customers talking about? How is it changing?
How do customers actually feel about the stuff that's important to you?
What are your customers talking about right now?
Know when customer contact increases and sentiment drops.
Understand all the things you're known for, good and bad.
How are attitudes to your product or service changing, and why?
How are you doing relative to other brands in your space?
Inform product development and CX design.
What do the numbers say you should fix first?
Deep language understanding - a linguistics-led approach that genuinely understands the context of words
Safe and ethical - we use open and owned data securely, responsibly and in line with GDPR laws
AI-as-a-Service - train your own AI model to find the data you care about without any data science chops
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