Wordnerds uses AI and linguistics to automate text understanding       Listen. Understand.

Next Generation Social Listening, Reputation Management & Review Monitoring Software

Looking for customers on social media? Trying to make sense of your online reviews? Wonder what people think of your brand, products or services? ...Wordnerds can help!

We use advanced linguistics and Artificial Intelligence (AI) to help organisations understand text. Whether it’s tweets and social media, online reviews and forums or customer service emails we can automate listening and understanding, allowing you to act.


Review Management Software

Find out what your customers really think

Stargazer aggregates and analyses online product reviews to show simply, and in real time, what people like and dislike about your products. We help global brands develop better products and understand their strengths and weaknesses relative to competitors.

Show me the stars


Big Data Analysis

Find new customers or monitor key issues

Haystack locates hidden gems amongst the noise and madness of social media. Whether it’s leads you want, an early warning system for problems with products or just a steer on a thought or idea, we can find much more than traditional social listening software.

Find a needle


Linguistic Consultancy

Your questions answered... based on real data

Brands come to us with all kinds of big, hairy problems. What do people really think about our brand? Why have numbers dropped on a particular University course? Why do people buy our most expensive product but not our cheapest? The truth is out there.

A problem shared...

We help global brands and SMEs to listen, understand and act:

  • Northumbrian Water
  • University of York
  • Nissan
  • Tommee Tippee
  • Environment Agency