Microsoft Dynamics

Microsoft Dynamics is a powerful CRM and ERP platform that helps businesses manage customer relationships, sales pipelines, and service operations. It centralises data across departments to support personalised experiences and efficient customer service.

Why connect Microsoft Dynamics with Wordnerds?

Integrating Microsoft Dynamics with Wordnerds allows you to enrich your CRM data with powerful AI-driven analysis of customer feedback. By combining structured data with unstructured insights, you gain a fuller picture of the customer journey. Wordnerds identifies sentiment trends, recurring themes, and key pain points—helping your teams make smarter, evidence-led decisions.

What you get:

  • Upload CRM data into Wordnerds
  • AI-powered sentiment and theme extraction
  • Unified view of feedback and customer interaction history
  • Real-time detection of emerging issues and experience gaps
  • Actionable insights to drive better customer engagement and satisfaction

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