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Wordnerds customer stories

Northumbrian Water Group

Understanding brand satisfaction

People don't tend to tweet when tap water is clear or when their toilet flushes.

So how do you effectively measure and understand how to increase brand satisfaction, when your brand is only thought about when things go wrong?

This was Northumbrian Water Groups' (NWG) original objective when they first started using Wordnerds.

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Globally and nationally recognised brands using Wordnerds

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