X is where customers speak up loudly, publicly, and often. Whether it’s praise, frustration, or questions, what they say there shapes your brand perception.
From fast-moving tweet threads to direct messages, X is a rich source of real-time customer insight. If you’re not analysing it, you’re missing what matters most.
Why analyse X data with Wordnerds?
Upload tweets, replies, and DMs into Wordnerds to make sense of every conversation no matter how long the thread. By using the Wordnerds platform you can train your own AI model in 30 minutes to uncover the sentiment and themes behind the noise, helping you track pain points, surface trends, and act fast.
What you get:
