Transform overwhelming volumes of feedback into actionable insights automatically. Join enterprise leaders who make evidence-based decisions that get stakeholder buy-in.
| Features | Starter | Pro | Enterprise |
|---|---|---|---|
| Starter VOC programmes or single channel analysis (e.g. surveys) | Growing voice of customer programmes or multi-channel analysis | Enterprise VOC programmes | |
| Price | £24,000/year | £36,000/year | Starting from £48,000/year |
| Open text responses per year | 25,000 | 150,000 | Unlimited (speak to us) |
| Long form responses | Not included | Not included | Included |
| BI Dashboards | Industry specific dashboards | Industry specific dashboards + 2 bespoke BI pages | Fully bespoke BI dashboards |
Our team handles your complete setup. We configure your dashboards, integrate your data sources, and ensure everything works perfectly from day one. No technical expertise required from your team.
Three comprehensive training sessions (live or remote) ensure your team maximises platform value. We cover dashboard navigation, insight extraction, and report generation tailored to your use cases.
Your dedicated CSM knows your business, understands your goals, and proactively helps you achieve measurable ROI. Regular check-ins ensure you're always getting maximum value.
Pre-built dashboards designed for your industry's unique needs. Surface the metrics that matter most to your stakeholders without any configuration required.
Our AI automatically identifies emerging themes, sentiment shifts, and critical issues. Stop manually reading thousands of comments - focus on taking action instead.
Whether teams are working in spreadsheets or would like to connect their frontline tools (survey platforms, review platforms, social media management tools) to Wordnerds, our Input API enables seamless integration between your data capture tools and Wordnerds.
Interested in trialling the subscription? Take a look at our Proof of Concept. A fully managed insight reporting service, to show you the power of our platform and what sort of outputs you can achieve.
Low risk. Low time-commitment. Maximum value.
£5,575+VAT
And if you're happy with the results, and want the subscription for always-on insights, we'll give you cost of the POC back, if you sign up within 60 days.
Custom categorisations and themes trained for your specific use cases, leveraging our pre-built frameworks or creating bespoke solutions.
From one-off deep dives to regular monthly or quarterly reporting, delivered as PowerPoint presentations with stakeholder workshops.
Custom dashboards and reports created by our BI analysts. Seamless integration from Wordnerds platform with no setup or BI skills required from your side.
Expert guidance on VOC programme design, stakeholder engagement, data standardisation, and insight prioritisation to maximise your CX impact.
Deep Dive Analysis
Regular Reporting - Quarterly
Regular Reporting - Monthly
Interested in trialling the subscription? Take a look at our Proof of Concept. A fully managed insight reporting service, to show you the power of our platform and what sort of outputs you can achieve.
Low risk. Low time-commitment. Maximum value.
£5,575+VAT
And if you're happy with the results, and want the subscription for always-on insights, we'll give you cost of the POC back, if you sign up within 60 days.
Expert guidance to maximise the value of your voice of customer programme.
Comprehensive review of your data landscape across the business. We identify data sources, assess infrastructure, and create a roadmap for standardisation to maximise platform effectiveness.
Address challenges in securing buy-in for VOC programmes. Learn techniques to influence stakeholders and drive the changes needed to improve your CX metrics.
Expert advice on building effective voice of customer programmes from scratch or optimising existing ones. We help design programmes that deliver actionable insights.
Get the best insights by asking the right questions in the right way. We help redesign surveys to maximise response rates and insight quality.
Learn how to prioritise insights for maximum impact. Focus on high-value work that will make the biggest difference to your customer experience.
Have a unique challenge? Our team of experts can help with custom projects tailored to your specific needs and objectives.
Our multidisciplinary team moves your data from insightful to impactful.
Statistical expertise
Dashboard specialists
Language analysis experts
Insight communication
