We are looking for someone to come in at an experienced level. Bonus points for having worked in SaaS before, but we are still keen to hear from you if you are moving from a digital agency or other background as well. We’re interested in getting the right type of person in this role and so we don't want to put people off with an exact set of skills.
Customer Success Managers are a vital part of the team. Ensuring our customers are engaged, listened to and get the most value from the platform - putting them at the heart of everything we do. We're looking for someone who is amazing with people (obvs), organised, partial to a spreadsheet or two, with a flair for sales and negotiation, super positive and highly motivated. Sound like you?
As a SaaS startup preparing to embark on our scale-up journey, it’s safe to say the list of features and product updates we would like to work on has never been longer(!). It’s vital for us to focus on the areas that will provide the most value to our customers, both current and future, in order to hit our ambitious growth plans and stay ahead of the curve. That’s where you come in. :)
