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Free Resources for

Housing Providers

Free tools to overcome your biggest hurdles: understanding drivers of tenant satisfaction, creating a culture of learning
from complaints, and reporting to the wider business. No fluff, just our best resources, for free.

Build a TSM improvement roadmap

The TSMs are the new standard in housing. Use the data you've collected to make an impact with the tactics in this masterclass, and grab a free report template for making the case to senior leadership.

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Forming a data strategy

Getting your data into a usable format can seem an insurmountable task. Watch this webinar to extract value from your data fast, and discover the biggest data mistake we've seen companies of all kinds make.

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Get to the root causes of complaints

Complaints volumes are rising, and by the Ombudsman's estimate, that trend won't stop any time soon. Resolve the root causes of complaints using the method in this webinar.

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Ombudsman Maladministration Research

Understand where to allocate resources with this analysis of where the Ombudsman's maladministration priorities lie.

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Got any questions?

Speak to one of our team if you're curious to learn more — that's our CEO Pete over there. We promise no salesy stuff until you know we're the tool for you.