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Connect your feedback tools

Connect any feedback channel and data source to Wordnerds via API or direct CSV upload.

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Amazon Redshift

Easily connect to our Amazon Redshift instance to export Wordnerds insights.

 

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API

Connect any data source using our API and start turning feedback into insights.

 

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Bazaarvoice

Get deeper Bazaarvoice insights with Wordnerds.

 

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Brandwatch

Make sense of Brandwatch data with powerful theme and sentiment analysis.

 

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CSV Upload

Upload any CSV of customer feedback and start discovering what really matters.

 

 

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Customer Thermometer

Analyse Customer Thermometer responses with AI.

 

 

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Facebook

Connect Facebook to analyse posts and extract sentiment and insights.

 

 

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Feefo

Get deeper Feefo insights, at scale.

 

 

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Genesys

Connect Genesys to uncover support-driven CX insights.

 

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Google Reviews

Analyse Google Reviews at scale with Wordnerds.

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Hootsuite

Turn social feedback from Hootsuite into customer insight.

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Instagram

Integrate Instagram to analyse posts and DMs for customer insight.

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Medallia

Dive deeper into your Medallia insights with Wordnerds

 

 

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Microsoft Dynamics

Get deeper customer insights from your Microsoft Dynamics data.

 

 

 

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Power BI

See the story in your data with rich interactive visualisations. See More 

 

 

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Qualtrics

Go beyond surface level Qualtrics insights with Wordnerds.

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Reddit

Integrate Reddit data to uncover unfiltered customer opinions and emerging trends.

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Salesforce

Connect your Salesforce data to analyse customer data and conversations.

 

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Smart Survey

Turn SmartSurvey responses into actionable insights.

 

 

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Sprout Social

Connect Sprout Social to analyse sentiment and customer insights from social data.

 

 

 

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SurveyMonkey

Get deeper SurveyMonkey insights with Wordnerds.

 

 

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Tableau

Visualisations that bring your customer feedback to life

 

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Tripadvisor

Analyse Tripadvisor feedback to uncover what customers really think.

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Trustpilot

Understand every Trustpilot review with Wordnerds.

 

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X

Stay on top of customer issues across X conversations.

 
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Zendesk

Analyse customer support feedback with a Zendesk connection.

 

Let's See What Your Customers
Are Actually Saying

Whether you're still building your case or ready to see it working, we've got you covered.

Ready to See it Working?

Let's set up a demo. You'll see how we use the Wordnerds platform to train themes, how customer insights integrate into Power BI, and some of the ways we help you prioritise what to act on and what to ignore. No hard sales, ever.

Building a Business Case?

Most Insights and CX teams struggle to get buy-in and—more importantly—investment from senior leaders. Their VoC programmes get stuck and stagnate. We've created a guide that shows you how to break out of that cycle.