Our combination of cutting-edge artificial intelligence (AI) and old-school linguistics allows computers to read - and genuinely understand - what people actually mean, not just count the words they use.
Wordnerds helps the world’s biggest brands make sense of the millions of tweets, emails, webchats, online reviews, CRM-entries, forum posts and survey results written by their customers.
A game-changing solution to a central problem: -people can say the same thing, but express it completely differently.
Our state-of-the-art AI groups text not by the words it uses, but by what it means.
By cutting through irrelevant noise of social media, it allows you to quickly search for anything important to them without having to guess the words people use.
How does the way people talk about a product or service change over time?
When someone surfaces a specific issue, who needs to be notified?
How does your performance benchmark against your competitors?
Identify and track trending topics, emerging trends or key influencers.
Find the biggest issues in the minds of your customers and make your customers feel listened to
Customer-led, data backed decision making