Text analysis and insight platform

Our combination of cutting-edge artificial intelligence (AI) and old-school linguistics allows computers to read - and genuinely understand - what people actually mean, not just count the words they use. Enabling brands to use social, customer and employee data and established media to deliver real-time, actionable insight to chart progress against strategic objectives and then improve it.

Multiple inputs

Wordnerds helps the world’s biggest brands get an accurate and deeper understanding from the millions of tweets, emails, webchats, reviews, CRM-entries, forum posts and survey results written by their customers and employees.

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Smart filtering

A game-changing solution to a central problem: -people can say the same thing, but express it completely differently.

Our state-of-the-art AI groups text not by the words it uses, but by what it means.

By cutting through irrelevant noise of text data, it allows you to quickly search for anything important to you without having to guess the words people use.

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Topic and sentiment analysis

Understand all the things you're known for, good and bad, how it’s changing - and how it compares to competitors.

Spot threats, opportunities to delight or identify areas to improve.

Report on what matters to you. Find that really specific thing that’s been niggling at you. And back up your niggles with evidence from the data.

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Whether you are looking to get a brief, regular update on what’s happening in your world, or doing a mammoth deep dive into your data, Trending is where you can interrogate your data for its actionable value.

From the basic (how many people are talking about an issue, and how do they feel?), to the advanced (is this issue statistically important, and does it affect you or your competitors more?),

Trending gives you paths into the most confusing of datasets.

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