Flexible text analytics for time poor insight teams

Are you "listening" to your customers, but your customer satisfaction, loyalty or churn metrics aren't improving? And you don’t know why?

We know why. It's because your text analytics isn't pulling its weight. Let's face it...

Word clouds suck 

Keyword taxonomies don’t work (and managing them is a pain in the arse)

Abstract sentiment scores are arbitrary and tell you bot all

So how do you get the depth of insight you need?

And how do you get stakeholders to care when they are traditionally more quan/metrics minded folk?

Because informing change is chuffing hard. Customers disagree, and the data is super nuanced.

Language is complex and sarcastic. That's the beauty of language, And that's why you can't treat language like numbers. 

You need a dedicated and flexible text analytics solution, that not only compliments but adds rocket fuel to your time to, and quality of insight.

Where all of your company's data is summarised in a central dashboard.

Wordnerds is a SaaS platform that genuinely (loves and) understands language, delivering metrics-led insight from unstructured text... in all its misspelt, sarcastic glory.