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video Virtual video March 28th, 2024 — 11:00-12:00    Free

Webinar: Why complaints are the key to boosting tenant satisfaction

How you can turn the new complaints code to your advantage

 

You will learn:

  • How to apply a framework to complaints resolution that both leaves happy customers and boosts overall tenant satisfaction
  • What strategic advantages the new complaints code can offer if properly approached
  • Why reducing complaints volumes should never be your aim, and why the opposite might be more useful

 

 

 

 

 

 

 

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