How do Greater Anglia keep 80 million passengers happy? Using Wordnerds alongside Qualtrics, they can dig deep into feedback to prioritise what matter most.
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Sainsbury's knows that its greatest asset is its customer feedback. Their 60-strong insights team uses Wordnerds to squeeze that qual feedback for all it's worth.
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When the stakes are as high as they are in housing, it was essential that every bit of Sovereign's huge volumes of feedback received was heard.
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Struggling with the sheer volume of feedback and the challenge of manually categorising, Avanti used Wordnerds to the crux of what customers are thinking and feeling.
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The Guinness Partnership uses Wordnerds to identify trends in tenant feedback, including predictively identifying properties with a heightened risk of damp and mould cases.
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Passenger safety and satisfaction are TFW's watchwords, so finding new ways to keep their travellers safe in the midst of rapid change was essential.
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Child Maintenance Services was undergoing an overhaul to improve access when a global pandemic threw a spanner in the works. See how Wordnerds turned this into a strength.
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