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Housing   June 2024

Building a TSM improvement roadmap with Housemark

Joined by Head of Data and BI at Housemark Jonathan Cox, the Nerds walk through the trends in tenant satisfaction, how the TSMs are affecting the landscape, and how housing providers can create a roadmap for improving their score and tenant happiness.

There are a lot of resources mentioned in this webinar. You can find all of these below:

  1. Webinar slides
  2. Cheat code for Voice of Customer webinar recording
  3. Prioritising Insight (TSM reporting) webinar recording
  4. Sample TSM feedback report
  5. TSM theme bank
  6. Information about our insight reports

Ensure your NPS is making an impact

Pete

Got any questions?

Speak to one of our team if you're curious to learn more — that's our CEO Pete over there. We promise no salesy stuff until you know we're the tool for you.