Whether you're just starting out or ramping up your Voice of Customer Programme, to save you from reinventing the wheel, we've packaged up the best practices in this 30 minute three-step framework webinar.
The Qualitative Data Journey
Where do you *really* sit in the curve of the Qualitative Data Journey? Watch this short 10 min video with Wordnerds CEO Pete Daykin to find out how your text analysis sits you on the curve.
Supermarket Sustainability Data Deep Dive
From our customer perception report
Join the author of our Supermarket Sustainability Report as they cover insights drawn from the data revealing how customers are really feeling about the UK's major supermarkets - and what they can do to improve.
The secret sauce for turning your qual data into quan insights
A new way of understanding the retail market
If B2C Corporate Strategy is your bag, and you're responsible for planning, tracking or delivering strategic objectives for a large organisation, this session is essential viewing for you.
UK Rail Accessibility
The value of lived experiences in passenger data
Joined by TPE, LNER plus disability campaigner Tony Jennings, we explore the value of the lived experiences in passenger data, and how TOCs can use this to understand not just what is happening, but why.
UK Rail Performance
Welcome to a whole new level of insight
Insight into the most popular things to do when there is a delay, how some TOCs turn a negative situation into a positive outcome, and how the top TOCs compare to the market as a whole.
Get more value from your VOC programme for better strategic decision making
Book an informal chat with one of our insight analysts. Nothing heavy and certainly nothing salesy.