How you can work with us

Proof Of Concept
From

£5575

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Test our feedback analysis with a focused 4–6 week project.
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Get a bespoke dashboard, deep-dive insights, and CX recommendations.
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Risk-free with our satisfaction guarantee—love it or don’t pay.
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Subscription
From

£1750

/month
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Always-on data-driven insights from all your customer feedback data.
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Build evidence backed action plans with deeper insights you can act on.
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Ongoing support, custom themes, and no manual analysis required.
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Managed Services
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£XXX

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Get expert-led reports without adding to your team’s workload.
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Use us for one-off deep dives or ongoing CX support—totally flexible.
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Fast turnaround, tailored insights, and no long-term commitment.
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Get a custom pricing plan perfectly suited to your needs

Trusted by industry leaders

2 Million NPS surveys completed
"It is invaluable to have a tool that can tell you what themes are coming through the most, and how they're being talked about in terms of sentiment."

Amelia
Sainsbury's
40 hours tagging saved per month
"We didn’t have a way of understanding the huge amount of unstructured feedback. Being able to understand words in context is a huge advantage."

Howard Jones
Sovereign Housing
10k+ social comments analysed
"In the past we manually categorised hundreds of comments a period, and it's very laborious and it's not as accurate as having a tool that does that for you."

Helen Dunnington
Avanti West Coast

“Wordnerds expertise and software have enabled us to dive deep into various insights, allowing us to make improvements based on customer feedback.”

Louis H
Quality Manager

"Wood through the trees! Really user friendly tool, which is adaptable and helps shine a light on areas you otherwise may not notice.”

Peter G
Insight & Performance Manager

“Strong text analytics platform. The interface is easy to understand and uploading information is straightforward.“

Chris H
Head of Customer Insight

“Actionable insights at your fingertips. The regular reports we receive are integral to decision-makers across the organisation.”

Silke B.
Insight & Research Manager

“Its a super useful tool to be able to quickly find customers sentiment and volume of conversation around certain topics”

Verified User in Retail

"Wordnerds speeds up analysis, providing faster insights and deeper understanding."

Verified User in Non-Profit

“Gives a quick insight into topics that are mentioned in comments analysis.”

Verified User in Automotive

“Wordnerds has allowed us to explain what is going on behind the robust quant data we have and explain how customers are talking about it."

Jane Doe
Sainsburys

“In the past we manually categorised hundreds of comments a period, and it's very laborious and it's not as accurate as having a tool that does that for you."

Avanti

“We didn’t have a way of understanding or digesting the huge amount of unstructured feedback. Being able to understand words in context is a huge advantage."

Sovereign

“Outstanding platform and great customer support. Wordnerds provides us with valuable sentiment analysis which allows us to create actionable insights.”

Daniel P
Customer Experience Analyst

“I love using Wordnerds. This platform has helped me to get all the customers feedback through different channels.”

Maria L
Marketing Leader

“Wordnerds makes it incredibly easy to look at qualitative data we receive, particularly from resident surveys. It allows us to act on this feedback”

Shaiann P
Customer Data Insight Officer

"Wordnerds is more than just a platform. Friendly and intuitive bringing voice of customer to life"

Emma S
Voice of the Supporter Manager

“What used to be a manual exercise of categorising and sorting responses into themes has been streamlined into a few simple clicks.”

Amy B
Senior Consultant

"An optimal tool to know customer interests. Its interface does not require more knowledge and its accessibility and adaptability to your brand is very fast.”

Maria B
Sales and Marketing Specialist

Ready to automate your feedback analysis and make a bigger impact?

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4.7/5 rating from verified reviews
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