“Wordnerds expertise and software have enabled us to dive deep into various insights, allowing us to make improvements based on customer feedback.”
"Wood through the trees! Really user friendly tool, which is adaptable and helps shine a light on areas you otherwise may not notice.”
“Strong text analytics platform. The interface is easy to understand and uploading information is straightforward.“
“Actionable insights at your fingertips. The regular reports we receive are integral to decision-makers across the organisation.”
“Its a super useful tool to be able to quickly find customers sentiment and volume of conversation around certain topics”
"Wordnerds speeds up analysis, providing faster insights and deeper understanding."
“Gives a quick insight into topics that are mentioned in comments analysis.”
“Wordnerds has allowed us to explain what is going on behind the robust quant data we have and explain how customers are talking about it."
“In the past we manually categorised hundreds of comments a period, and it's very laborious and it's not as accurate as having a tool that does that for you."
“We didn’t have a way of understanding or digesting the huge amount of unstructured feedback. Being able to understand words in context is a huge advantage."
“Outstanding platform and great customer support. Wordnerds provides us with valuable sentiment analysis which allows us to create actionable insights.”
“I love using Wordnerds. This platform has helped me to get all the customers feedback through different channels.”
“Wordnerds makes it incredibly easy to look at qualitative data we receive, particularly from resident surveys. It allows us to act on this feedback”
"Wordnerds is more than just a platform. Friendly and intuitive bringing voice of customer to life"
“What used to be a manual exercise of categorising and sorting responses into themes has been streamlined into a few simple clicks.”
"An optimal tool to know customer interests. Its interface does not require more knowledge and its accessibility and adaptability to your brand is very fast.”
