Pete, CEO at Wordnerds, tackled this prickly topic at World Passenger Festival in Vienna. Among other things, he considers passenger feedback data and how behavioural science frameworks might help offer a solution.
There are four customer data milestones. Where are you?
Speak to one of our account managers if you're curious to learn more — that's Helen over there, she's lovely. We promise no salesy stuff until you know we're the tool for you.
