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The Nerdcast

Podcasts and webinars on all the hottest industry topics

Nerdcast #2: Terrapinn, World Passenger Awards

The gang speaks to Catriona of Terrapinn about the World Passenger Awards and what makes a great public transport body.

Nerdcast #1: Housing Ombudsman

Hear from the Housing Ombudsman on information management, their new learning initiatives, and the 6 noun categories of Dakelh.

Customer stories

See how brands make their VoC programs pop with Wordnerds

Articles

Blogs, guides, research, and methodologies we've concocted

The bias of AI 🤖

The bias of AI 🤖

What can AI-only text generation tools teach us about the pitfalls of using unsupervised Artificial Intelligence?

April 05, 2023

The PAPA framework 🦸‍♀️
Housing

The PAPA framework 🦸‍♀️

Guiding housing providers through how they can treat their customer data to best adhere to TSMs by improving the customer experience at the...

March 09, 2023

World Passenger Awards 22 🏆
Transport

World Passenger Awards 22 🏆

Riding the high from World Passenger Festival, we're here to bring you the brightest news that was delivered through the whole conference (...

December 09, 2022

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